Formatting Participant Data


Making sure that your participant data is formatted correctly is very important. One wrong letter could mean your emails won't send to your participants and that could spell bad news for business. Below is a simple guide to make sure that this doesn't happen to you!


1) Download the data template from your Backprint event page. This can be found in the 'Participant Data Upload' section in the event Snapshot tab. (Note: you only have to download the data template once, as it doesn't change between events. Just be sure you're saving it under a different file name for each event.)

2) Open your data file, and copy & paste each corresponding column from your data into the template. It is not necessary to fill all of the columns. The only columns necessary for sending emails and enabling name searches are 'participant_id' (bib number), 'first_name' 'last_name' and 'email_address'. If you don't want to copy over the other columns it is okay to delete them from the template.


3) Once your data has been copied into the template, you're ready to save it and upload.

5) Back in the event page, in the 'Snapshot' tab under 'Participant Data Upload' click the 'upload data files' link to bring up the window for upload. You can name the file whatever you like, but Participant Data is typical. Select the file you wish to upload and click upload.

Once you have completed these steps, you'll be well on your way to marketing your photos fast and efficiently!

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