*If you don't already have a Backprint FTP account, please email the upload team to request one.
The instructions below are for using the CoffeeCup Free FTP client.
Once you have your FTP account info you can download CoffeeCup Free FTP.
After the client has been downloaded please follow these steps:
1) Open CoffeeCup and click on "Servers".
2) Click on the green plus sign in the "My Servers" window that pops up. Name the server Backprint and then enter the ftp address. Enter your login credentials and click "Connect".
3) Use the left window to find the folder you wish to upload to FTP, select the folder and click "Upload" at the top of the program to begin the upload process.
Your folder structure should look like this:
Once upload is completed you will need to upload a "COMPLETED" folder inside the event folder, and inside of the "COMPLETED" folder you will need to place your completely filled out Image Management Worksheet (IMW) which can be found in the support section of your Backprint partner site. It would also be advantageous to email a copy of the IMW to the upload team so that they have a direct way to know that your event upload is complete and we can begin processing your event as soon as possible.